Craigton have provided their services to hundreds of companies over the years and the vast majority have become regular customers providing a steady stream of business. Customers return to Craigton for many reasons; the quality of the finished product, the security of knowing that Craigton will go the extra mile to achieve a deadline and some because Craigton know exactly how customers like to be treated.
Below is a selection of comments from customers who have benefited from our high standards of service.
Andrew Crook, Sales Director , The Vintage Malt Whisky Co Ltd
“We have always been impressed with the level of service offered by your company. All the staff we deal with are extremely helpful and knowledgeable and the quality of work carried out is of a high standard.”
Paul Aston , Managing Director, Aberko Ltd
“The strength of Craigton Packaging is their ability to accommodate a range of work from making up concentrates to bottling complex presentations. They have a clear understanding of all aspects regarding whisky bottling and generally operate on shorter lead-times than many other bottlers.
Their flexibility in taking in work and turning it round, sometimes using their own stock materials is a real asset to small scale companies as often such companies cannot achieve any economies of scale when purchasing items such as cork stoppers or capsules.
Craigton provide a valuable service for a range of customers where the work is either too small for large scale bottling or requires greater attention to detail. In my experience their service has been highly professional and competent.”
Bob Buglass, Managing Director, St Andrews Beverages
“On the whole our orders are bottled very quickly after the receipt of all the materials. Craigton are extremely helpful when we bring out new presentations and they are very adaptable to new get-ups.
They attend to our requests for duty paid samples and re-gauge figures immediately which is of great assistance to our customers and ourselves. Orders and despatch documentation are ready for collection when they say they are going to be and we have had no complaints from our hauliers”
Roy T. Lewis, Managing Director, Hebridean Liqueurs
“We have now been using Craigton’s services for 5 years. Over that time we have been continually impressed by the general high standard of work carried out in the preparation, production, bottling and warehousing.
In particular, it has been very helpful to have suggestions from you and your team regarding all aspects of our production and ways in which we can improve the entire process of our liqueur brands.
When planning our production each year it is important to us that we can maintain stocks at an appropriate level with regular production runs. The flexibility that you can offer is excellent—what this means to us is that when we have a large order, we can respond quickly and we know that the job will be carried out right first time.”
David Warnock, Warehouse Manager, BookSource
“I have used Craigton for rectification work for several years now and I have always found Craigton’s service to be very good.
I usually deal with Margaret and have always found her to be very helpful and knowledgeable. Kevan also is very quick at getting quotes back to me and the prices are very reasonable.
Overall, they do provide a very good service.
Liz Short, Birlinn Ltd
“I have always found Kevan and the staff at Craigton extremely helpful. They offer a good service and are willing to help out quickly and at short notice”
Craigton Packaging Ltd, 43-45 Scott’s Road, Paisley PA2 7AN - T: 0044 (0)141 887 0244 F: 0044 (0)141 887 5462 E: info@craigton.com