As a company and as individuals we regard ourselves as reliable and trustworthy. We fulfil our promises to customers and to each other. With a drive for excellence, over promising and under delivering is not an option, if we cannot do something we will say so.

To enable Craigton to provide the response and flexibility our customers expect we believe that mutual exchange of information is essential and that both parties must be involved in the decisions that will impact them. Within Craigton an ‘open door’ policy is in place. We are honest with our customers and with each other and deliver all news, good or bad.

We aim to avoid “Office Politics” here as they are not constructive and waste precious time. We expect everyone to say what they think and to provide constructive challenge.